Frequently Asked Questions....
1. How do we pay?
Answer: We accept debit or credit, NO cash onsite.
2. How many people can do an escape room?
Answer: Groups can be made up of 4-10 players. For groups larger than 10 players we suggest booking two rooms and splitting up into two groups.
3. Can just two players do an escape room?
Answer: Our room minimum is 4 players.
4. How much does it cost?
Answer: 30.00+hst. Check out "what we offer" page for more information on birthday parties. Like us on facebook to get up to the date information on rooms, availability and discounts!
5. Can I add players to my group after I've submitted my booking?
Answer: We suggest updating your booking 48 hours prior to the scheduled time so you will only pay for the players that attend. You can do this by going through the confirmation email that is sent to you or by calling us at 7054936216. Please ensure you speak to someone.
6. How far in advance do I need to book?
Answer: You must book at least 24 hours in advance. Same day appointments are very limited.
7. Can I book during the week?
Answer: We are open from 4-9 on weekdays. For earlier time slots please contact us at 7054936216.
8. Do you have corporate pricing?
Answer: Yes, our corporate pricing starts at 20 people. Please contact us using the contact us form for corporate pricing.
9. What happens if we are late?
Answer: If you arrive late you will not be able to stay in the room longer to finish the game. Each game is set to start at a specific time and will not run late similar to a movie, players are waiting to go after you.
How to purchase a gift card:
1. Go to “Booking” page. Click BUY NOW.
2. Use drop down arrow to select a ticket. You can choose from children’s tickets and adult tickets for 1 hour or 45 minute rooms.
3. Complete the booking
4. You will not select the room the voucher is for, this can be selected when the voucher is redeemed.